Listen to this articleOur experts answer readers’ home-buying questions and write unbiased product reviews (here’s how we assess mortgages). In some cases, we receive a commission from our partners; however, our opinions are our own.
Caliber Home Loans; Rachel Mendelson/Insider
Overall lender rating
| Feature | Insider rating (out of 5) |
| Loan types | 4.5 |
| Affordability | 4 |
| Customer satisfaction | 4.48 |
| Trustworthiness | 5 |
| Total | 4.50 |
Pros and cons
| Pros | Cons |
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Caliber Home Loans mortgage rates
Caliber Home Loans doesn’t have general mortgage rates information on its website. However, you can estimate your monthly payment or see if refinancing is a better option through one of Caliber Home Loan’s mortgage calculators.
If you want to get a personalized rate, you can fill out a quick form for a refinancing rate or contact a loan consultant for more information.
Caliber Home Loans vs. Rocket Mortgage
Caliber Home Loans | Quicken Loans |
Home loan types Conforming, ARM, VA, FHA, USDA, new construction, renovation | Home loan types Conforming, jumbo, FHA, VA |
Alternative credit data No | Alternative credit data No |
If you’re looking for a lender with a lot of customer service features, Rocket Mortgage may be more appealing. Rocket Mortgage ranked No. 2 in J.D. Power’s 2023 Mortgage Origination Satisfaction Study. It also has longer hours for telephone customer service support and a live online chat feature.
Rocket is featured in our guide to the best mortgage lenders.
If you are in search of a new construction loan or renovation loan, Caliber Home Loans is clearly the better match. Rocket Mortgage doesn’t offer those types of loans.
Caliber Home Loans vs. Carrington Mortgage Services
Caliber Home Loans | Carrington |
Home loan types Conforming, ARM, VA, FHA, USDA, new construction, renovation | Home loan types Conforming, jumbo, FHA, USDA, VA |
Alternative credit data No | Alternative credit data Yes |
If you are looking for a lender with physical branch locations nearby, Caliber Home Loans may stand out to you more. Caliber Home Loans has branches in more locations across the US than Carrington Mortgage Services. You also can’t get a mortgage from Carrington if you live in Massachusetts or North Dakota.
However, if you have a poor credit score or no credit score, Carrington Mortgage Services may be a better fit. You can use alternative forms of credit to apply for a loan.
How Caliber Home Loans works
Caliber Home Loans is a national mortgage lender with physical branches in every state except Hawaii, New Hampshire, North Dakota, South Dakota, Vermont, or Wyoming. While there aren’t branches available in all major cities across the US, you can apply for a mortgage online from anywhere in the country.
Caliber Home Loans has a variety of home mortgage products including:
- Conventional mortgages (conforming loans)
- Jumbo mortgages
- FHA mortgages
- VA mortgages
- USDA mortgages
- fixed-rate and adjustable-rate mortgages
- home renovation loans
- new construction loans
Caliber Home Loans doesn’t offer home equity loans, HELOCs, or reverse mortgage options.
However, it does provide streamline refinancing options for any VA loans or FHA loans.
If you don’t have a credit score or have a poor credit score, Caliber Home Loans doesn’t let you use alternative credit data — like past utility bills. You’ll have to show a credit score.
The minimum credit score needed for a loan will depend on the type of loan you apply for. Generally, FHA loans tend to have more lenient requirements and may be easier to apply for than conventional loans.
However, if you don’t think you’ll meet the minimum credit score requirements, you’ll want to consider other lenders.
If you need to talk to someone about your loan, customer service is available Monday through Friday from 8 a.m. to 8 p.m. CST, and Saturday from 8 a.m. to 12 p.m. CST.
If you have specific questions about an in-process loan, you’ll need to get in contact with a Caliber Home Loans consultant. There may be a loan consultant in a nearby branch you can talk to or one online. You’ll have to comb through this list online to see what your options are.
Is Caliber Home Loans trustworthy?
Caliber Home Loans has an A+ rating from the Better Business Bureau, and it has no recent major scandals.
In J.D. Power’s 2023 study, Caliber ranked above the study average in customer satisfaction. On its Zillow lender profile, it has a 4.96 out of 5-star rating, based on over 6,000 customer reviews.
Caliber Home Loans FAQ
Is Caliber Home Loans a legit company?
Yes, Caliber Home Loans is a real mortgage lender accredited by the Better Business Bureau. It’s an Equal Housing Opportunity lender, which means the US Department of Housing and Urban Development holds it to certain standards regarding discrimination in lending.
Does Caliber Home Loans have good rates?
Caliber doesn’t show mortgage rates on its website. On Zillow, customers leave mixed reviews about rates with the lender. Some write that their rates were lower than expected, while others say rates were as expected or higher than anticipated.
How do I talk to someone at Caliber Home Loans?
Call customer service at 1-800-401-6587. Customer service is available Monday through Friday from 8 a.m. to 8 p.m. CST, and Saturday from 8 a.m. to 12 p.m. CST.
Mortgage and refinance rates by state
Check the latest rates in your state at the links below.
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington, DC
West Virginia
Wisconsin
Wyoming
